24/7 Emergency0538 646 15 34

The difference between 112 and a private ambulance

Private Ambulance Service

Unlike the public emergency service, a private ambulance is a paid service. Knowing the difference helps you make the right decision quickly.

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A single point of contact for private ambulance requests: we listen to your needs and decide on the right service together.

The difference between 112 and a private ambulance

The 112 emergency line in Türkiye is a free public emergency service. A private ambulance works on your request: in an emergency via our 24/7 line, or for planned transfers of a patient from one point to another.

When is a private ambulance used?

  • Going home after hospital discharge
  • Return trips to tests, treatment or follow-up appointments
  • Planned transfers between hospitals
  • Intercity or international patient transfers
  • Standby cover at events and organisations

How do I make a request?

Contact us by phone, WhatsApp or the request form. We start with the basics — pick-up and destination, date and the patient's mobility — and clarify the details with you during the call.

How is the price determined?

The price is determined per request based on factors such as distance, type of transfer, waiting time and the planned crew. Contact us for clear information.

Questions about this service

Is the private ambulance service paid?

Yes. The price depends on the details of the request. The public 112 service is free.

Other services

  • Urban Patient Transport

    Planned ambulance transfers within the same city between home, hospital, clinic and care facility.

  • Intercity Patient Transport

    Road ambulance transfers between cities in Türkiye, planned around journey time and the patient's condition.

  • Event Medical Services

    Requests for an ambulance and medical crew on standby during concerts, sports events, trade fairs, congresses and corporate events.

Request this service

Share the details — we will review feasibility and get back to you.

Planned transfer request

This form is for planned transfers. In an emergency, do not wait for the form — call 0538 646 15 34 now.

How should we contact you?

Please do not share diagnoses, medical reports or ID details. We will clarify what is needed when we speak with you.